Thursday, 7 January 2016

Logging into 5.1 Web Client Displays Associated User's Password Is Expired

Written by Suhas Savkoor



When you open a 5.1 web client, and try logging in, you receive the following error:


The default password expiration time is 365 days. To increase this value:

Step 1:
  • Login to SQL Management studio which manages the database of this vCenter. 
  • Expand Databases and expand RSA database (Which has information regarding the 5.1 SSO)



Step 2:
  • Expand Tables and locate the table: " dbo.IMS_AUTHN_PASSWORD_POLICY "
  • Right click this table and select Edit Top 200 Rows 



Step 3:
  • Locate the following column: " MAX_LIFE_SEC " and edit the time for password expiration.
          47304000 seconds = 546.5 days
          63072000 seconds = 730 days
          90000000 seconds = 1041days

  • Or you can change the " PERIODIC_EXPIRE " column to 0 which implies never expire. 
  • Restart the Web Client service and login again, successfully!